Privacy Policy
Last Updated: February 25, 2026
At Centex Pool Repair, we value your privacy and are committed to protecting your personal data. We operate as a lead generation service that connects Central Texas pool owners with independent service professionals. This policy outlines how we collect, use, and responsibly share your information to facilitate these connections.
Information We Collect
Personal Data
When you fill out a quote request form, we collect your name, service address, email address, phone number, and details regarding your pool type and service needs.
Technical Data
We automatically collect information about your device, including IP address, browser type, operating system, and interaction data via cookies to improve site functionality and user experience.
How We Use Your Info
The primary purpose of collecting your data is to fulfill your request for pool service quotes. Specifically, we use your information to:
- Match you with local pool repair and maintenance professionals in the Central Texas area.
- Communicate with you regarding the status of your request or to verify details, including SMS updates when you opt in.
- Analyze website traffic to improve our service offerings and marketing efforts.
How We Share Your Info
Customer Care Communication Disclosure
Centex Pool Repair uses your information to provide customer care communications related to your quote request, appointment scheduling, and service updates.
By submitting your information on our website, you consent to Centex Pool Repair contacting you by phone or email regarding your request. If you opt in to SMS, text messages are sent by Centex Pool Repair for customer care purposes only.
Service Providers
We also share limited information with vendors who help us operate the website and deliver services on our behalf, such as analytics, hosting, spam prevention, and email delivery. These providers are permitted to use your information only to perform services for us.
We do not sell or share SMS opt-in data with third parties for their own marketing use.
SMS Consent Records
When you opt in to SMS from Centex Pool Repair, we keep a record of your consent (such as phone number, consent source, and timestamp) to support compliance and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
Cookies & Analytics
We use cookies and similar technologies to remember your preferences, measure website performance, and protect our forms from spam. We may also use analytics tools (such as Google Analytics, when enabled) to understand how visitors use our site. We may use advertising tools such as Google Ads to measure and improve marketing performance. You can control cookies through your browser settings or by choosing "Decline (Do Not Sell/Share)" in our cookie banner. We also honor the Global Privacy Control (GPC) signal where available.
Your Rights & Choices
We believe in transparency and giving you control over your data. Depending on your jurisdiction, you may have the following rights:
Do Not Sell or Share
You can opt out of the sale or sharing of your personal information by selecting "Decline (Do Not Sell/Share)" in our cookie banner. If your browser sends a Global Privacy Control (GPC) signal, we treat that as an opt-out request.
Opt-Out
You can opt out of email communications at any time by using the unsubscribe link. For SMS, reply STOP to opt out or HELP for help.
Access & Deletion
You may request a copy of the data we hold about you or request that we delete your personal information from our records.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our privacy team directly.